Blaire Maison – Frequently Asked Questions (FAQ)
Welcome to the Blaire Maison FAQ page. Below you’ll find answers to some of the most common questions. Still need help? Feel free to contact us.
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How long does it take to receive my order?
Processing time is 1-2 business days.
Estimated delivery time is 4–6 business days. Orders are shipped Monday through Friday.
Please allow 5–8 business days in total, as delays may occur due to weather or carrier-related factors. -
Do you offer free shipping?
Yes, we offer free standard shipping on all orders within the United Kingdom.
For full details, please refer to our Shipping Policy. -
Where is Blaire Maison located?
Blaire Maison is a UK-based brand. We design our collections in the UK and ship exclusively within the United Kingdom. -
What payment methods do you accept?
We currently accept the following payment methods:
– Visa
– Mastercard
– American Express
– Google Pay
– Apple Pay -
What if I receive a defective product?
If you receive a defective or incorrect item, we will replace it at no extra cost.
Please contact us and return the item within 30 days. See our Return Policy for full instructions. -
Can I cancel my order after it’s been placed?
Yes, cancellations are possible within 24 hours of placing your order.
Please contact our team as soon as possible to request a cancellation. -
What is your return policy?
You can return items within 30 days of receipt.
Items must be unused, in original condition, and returned in original packaging. Return shipping is at your expense unless the item is faulty or incorrect.
Please refer to our Return Policy page for complete instructions. -
When will I receive my refund after returning a product?
Once we receive and inspect your return, your refund will be processed.
It typically appears on your original payment method within 10 business days, depending on your bank or payment provider. -
Do you offer warranties on your products?
Yes, we offer a 30-day warranty on all purchases.
For terms and conditions, see our Return Policy. -
How can I contact customer service?
You can reach us via our Contact Page or email us at info@blairemaison.com
Our Preferred contact method is: E-mail. -
Do you ship internationally?
No, we currently only ship within the United Kingdom. -
Do you have a physical store?
No, Blaire Maison operates as an online-only store. -
Can I place a large order for my business or organization?
Yes, bulk orders are possible. Please contact us to discuss available options. -
What is the process for exchanging a product?
We do not offer direct exchanges. If you would like a different item, please return the original product and place a new order. See our Return Policy for more information. -
How can I track my order?
You can track your order through the Track Your Order page on our website. -
Where are your products shipped from?
Some of our items are shipped directly from our international fulfillment partners (such as in China) to ensure we can offer free shipping and a wide selection of products.
Regardless of origin, all orders are delivered within our promised delivery time, and our UK return policy always applies.
Contact Information
Shop name: Blaire Maison (part of WOUT LLP)
Company Name: WOUT LLP
Legal form: Legal policy
E-mail: info@blairemaison.com
Phone: +447830973574
Address: 32 Kinburnstreet, SE16 6DW LONDON, United Kingdom.
Commercial register number: OC452365
Tax Identification Number: 5161687202
Customer service opening hours (GMT+1)
Monday - Friday: 09:00 - 18:00
Saturday & Sunday: Closed